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Cookie Policy

Last updated: January 2025

🍪 Your Choice: We respect your privacy and give you full control over cookie preferences. Essential cookies are required for basic functionality.

1. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently and provide a better user experience.

Cookies contain information that is transferred to your device's hard drive. They help us recognize you when you return to our website and remember your preferences.

2. How NeuroCluster Uses Cookies

We use cookies to:

  • Essential Functions: Enable core website functionality and security
  • User Experience: Remember your preferences and settings
  • Performance: Analyze how our website is used and improve performance
  • Authentication: Keep you logged in and maintain session security
  • Analytics: Understand visitor behavior and improve our services
  • Marketing: Deliver relevant content and measure campaign effectiveness (with consent)
3. Types of Cookies We Use

3.1 Essential Cookies (Always Active)

These cookies are necessary for the website to function and cannot be switched off. They are usually set in response to actions you take.

Cookie NamePurposeDuration
nc_sessionUser authentication and session managementSession
nc_csrfCross-site request forgery protectionSession
nc_preferencesRemember your cookie and privacy preferences1 year

3.2 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your settings.

Cookie NamePurposeDuration
nc_themeRemember your theme preference (light/dark)1 year
nc_languageRemember your language preference1 year
nc_dashboardRemember your dashboard layout preferences6 months

3.3 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information.

ServicePurposeDuration
Google Analytics 4Website usage analytics and performance metrics2 years
HotjarUser behavior analysis and heatmaps1 year

3.4 Marketing Cookies

These cookies track your browsing habits to deliver advertisements that are relevant to you and your interests.

ServicePurposeDuration
LinkedIn AdsProfessional advertising and retargeting180 days
Google AdsSearch and display advertising90 days
4. Third-Party Cookies

Some cookies are set by third-party services that appear on our pages. We don't control these cookies, and they are subject to the respective third parties' privacy policies.

Third-Party Services We Use:

  • Google Services: Analytics, Fonts, reCAPTCHA
  • Social Media: LinkedIn, Twitter/X embedded content
  • Communication: Intercom for customer support
  • CDN Services: Cloudflare for performance and security
5. Managing Your Cookie Preferences

5.1 Cookie Consent Manager

You can manage your cookie preferences at any time using our cookie consent manager:

Click here to open the cookie preference center and customize your settings

5.2 Browser Settings

You can also control cookies through your browser settings:

  • Chrome: Settings → Privacy and Security → Cookies and other site data
  • Firefox: Preferences → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

5.3 Opt-Out Links

You can opt out of specific tracking services:

6. Impact of Disabling Cookies

If you choose to disable cookies, some features of our website may not function properly:

  • Essential Functions: Login, security features, and basic functionality may be impaired
  • Personalization: Your preferences won't be remembered between visits
  • Analytics: We won't be able to improve our website based on usage data
  • Marketing: You may see less relevant advertisements

Note: Essential cookies cannot be disabled as they are required for basic website functionality and security.

7. Data Protection and Privacy

Cookie data is processed in accordance with our Privacy Policy and applicable data protection laws, including GDPR:

  • We only collect data necessary for the specified purposes
  • Cookie data is stored securely and protected against unauthorized access
  • We don't sell cookie data to third parties
  • You can request deletion of your cookie data at any time
  • Data transfers outside the EU are protected by adequate safeguards
8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will:

  • Notify you of significant changes through our website or email
  • Update the "Last updated" date at the top of this policy
  • Provide you with the opportunity to review and accept changes
  • Maintain previous versions for reference
9. Contact Us About Cookies

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Privacy Team

Email: [email protected]
For cookie and privacy-related questions

Technical Support

Email: [email protected]
For technical issues with cookie settings

Related Policies: This Cookie Policy should be read in conjunction with our Privacy Policy and Terms of Service.