Terms of Service

4.1 Account Creation

• You must provide accurate, current, and complete information
• You must be at least 18 years old to create an account
• Business accounts must be created by authorized representatives
• Each user may maintain only one account unless authorized otherwise

4.2 Account Security

• You are responsible for maintaining the confidentiality of your credentials
• You must notify us immediately of any unauthorized access
• You are liable for all activities that occur under your account
• We recommend enabling two-factor authentication

5.1 Permitted Uses

• Legitimate business and research purposes
• AI model training and deployment for lawful applications
• Data processing in compliance with applicable laws
• Integration with your existing business systems

5.2 Prohibited Uses

• Illegal activities or violation of any laws or regulations
• Infringement of intellectual property rights
• Harmful, abusive, or discriminatory content or applications
• Unauthorized access to systems or data
• Cryptocurrency mining or similar resource-intensive activities not related to AI
• Spam, malware, or other malicious activities
• Reverse engineering or attempting to extract our proprietary algorithms

6.1 Your Rights

• You retain ownership of all data and content you upload
• You can export your data at any time
• You control who has access to your content
• You may delete your content subject to our retention policies

6.2 Your Responsibilities

• Ensure you have rights to all data you upload
• Comply with applicable data protection laws (GDPR, etc.)
• Do not upload sensitive personal data without proper safeguards
• Maintain backups of critical data

6.3 License to NeuroCluster

You grant us a limited license to process, store, and transmit your content solely to provide the Service. We do not claim ownership of your content and will not use it for any other purpose without your explicit consent.

7.1 NeuroCluster's Rights

• We own all rights to the Service, including software, algorithms, and infrastructure
• Our trademarks, logos, and brand elements are protected
• Documentation and training materials are our intellectual property
• Any improvements to our Service remain our property

7.2 Respect for Third-Party Rights

You must respect the intellectual property rights of others. If you believe content on our platform infringes your rights, please contact us at [email protected].

8.1 Fees

• Fees are based on your selected plan and usage
• Current pricing is available on our website
• We may change prices with 30 days' notice
• All fees are exclusive of applicable taxes

8.2 Payment Terms

• Payment is due according to your billing cycle
• We accept major credit cards and bank transfers
• Late payments may result in service suspension
• You're responsible for all taxes and fees

8.3 Refunds

Refunds are handled on a case-by-case basis. Contact our support team to discuss any billing concerns.

11.1 Termination by You

• You may terminate your account at any time
• Cancellation takes effect at the end of your current billing period
• You remain liable for charges incurred before termination

11.2 Termination by NeuroCluster

• We may terminate for breach of these terms
• We may suspend service for non-payment
• We provide 30 days' notice for termination without cause

11.3 Data Retention After Termination

After termination, we will retain your data for 30 days to allow for account reactivation. After this period, data will be permanently deleted unless required for legal compliance.